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Do you want to feel completely at ease and close every sale?
Mr. Chen, sales director for a multinational Hong based company, is very outgoing, energetic, intelligent, charming, fluent in both Chinese and English, and loves talking with people. He talked very fast, in both English and Chinese and his English pronunciation needed some improvement.
“When I present in English at a western sales conference or a multinational company, I want to feel completely at ease and close every sale,” he stated.
“Mr. Chen, whether you are speaking Chinese or English, if you expect your listeners to assimilate your meaning, you should be speaking at about 140 words per minute”.
“But they will get bored,” he replied, “and I will lose their attention.”
“ On the contrary, when you say your English words clearly it will slow your speech and help you to channel your wonderful energy toward engaging the audience—Say your words as clearly as possible and make doubly sure you say the ends of all your words.”
“When you speak fast, people have trouble concentrating, get frustrated and stop listening. They can even become slightly hostile, feel you are wasting their time or speaking down to them. By the time you are ready to close the deal, you may have lost their interest and enthusiasm.”
